27 Jul DreamMaker Bath and Kitchen has been awarded the 2015 Guildmaster Award
DreamMaker Bath and Kitchen has been awarded the 2015 Guildmaster Award for exceptional Service for the second year in a row. GuildQuality, an independent customer service satisfaction surveying company, has powered the Guildmaster award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
DreamMaker was selected as one of over 200 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. DreamMaker achieved a recommendation rater of greater than 90% from their customers who were surveyed through GuildQuality.
“Our entire team works very hard to provide a superior level of customer satisfaction,” says Tracy Moore, President and co-owner of DreamMaker Bath and Kitchen. “From the initial contact with our client until well after the project is completed. We owe this recognition to our entire DreamMaker team.”